Shipping Policy

Effective Date: 30 September 2026

At Chouhan Foods, we aim to deliver your Young Forever products safely and conveniently. This Shipping Policy explains our order processing, shipping, delivery and tracking procedures.

1. Shipping Coverage

We currently ship orders to eligible locations within India.

Delivery availability may vary depending on the destination, courier service and other operational factors.

2. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Orders are generally processed within [Insert Processing Time] business days.

Orders placed on weekends or public holidays may be processed on the next working day.

3. Delivery Time

Estimated delivery time is generally [Insert Delivery Time] business days after dispatch.

Actual delivery time may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• Transportation delays

• Remote or difficult-to-reach locations

• Other circumstances beyond our reasonable control

The estimated delivery time is not a guaranteed delivery date unless specifically stated otherwise.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

We may offer free shipping on orders above ₹[Insert Minimum Order Amount], subject to the applicable offer or shipping conditions.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information through your registered mobile number, email or customer account.

You can use the tracking information provided to check the current status of your shipment.

Tracking information may take some time to become active after the order is handed over to the courier partner.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/Flat number

• Street/Area

• City

• State

• PIN code

• Contact number

Chouhan Foods will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on their delivery procedures.

If the recipient is unavailable, unreachable or unable to receive the package, the courier may reschedule delivery or return the package to us.

Additional charges may apply for re-shipping where permitted.

8. Delayed Delivery

Although we work with delivery partners to provide timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather

• Natural events

• Transportation disruptions

• Public holidays

• Courier service issues

• Address-related problems

• Government or regulatory restrictions

• Other unforeseen circumstances

We will make reasonable efforts to assist with delayed shipments.

9. Damaged Package

If your package appears damaged at the time of delivery, please inspect it carefully before accepting it where possible.

If you receive a damaged product, contact our customer support as soon as possible and provide:

• Order number

• Photographs of the package

• Photographs of the product

• Shipping label details

• Other information requested by our support team

Please refer to our Return & Refund Policy for further information.

10. Wrong or Missing Product

If you receive an incorrect product or an item is missing from your order, please contact us promptly.

We may request photographs, order details and other information to investigate the issue and provide an appropriate resolution.

11. Undelivered or Returned Shipments

An order may be returned to us by the courier if:

• The address is incorrect or incomplete.

• The recipient is unavailable after delivery attempts.

• The recipient refuses the shipment.

• The delivery location is not serviceable.

• The courier is unable to complete delivery for another reason.

If a shipment is returned, please contact our customer support for further assistance.

Any refund or re-shipping will be handled according to the circumstances of the order and our applicable policies.

12. Cash on Delivery

If Cash on Delivery (COD) is available, it will be displayed as a payment option during checkout for eligible orders and locations.

COD availability may vary based on the delivery address, order value and courier service.

13. Shipping Restrictions

Certain locations may not be serviceable through our available courier partners.

If we are unable to deliver an order to the provided location, we may contact you to discuss available options.

14. Changes to Shipping Address

If you need to change your shipping address after placing an order, contact us as soon as possible.

Address changes may not be possible once the order has been dispatched.

15. Shipping & Delivery Updates

We may contact you through your registered mobile number, email or other provided contact details regarding:

• Order confirmation

• Dispatch

• Shipment tracking

• Delivery updates

• Delivery-related issues

16. Shipping Policy Changes

Chouhan Foods may update this Shipping Policy from time to time.

Any updated version will be published on this page with a revised effective date.

17. Contact Us

For shipping and delivery-related questions, please contact us:

Chouhan Foods
Email: [Insert Official Email]
Customer Care: [Insert Customer Care Number]
Address: [Insert Registered Business Address]